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To visit the Château Siran website, you must be of legal drinking age in your country of residence.

By entering this site, you acknowledge that you have read and have accepted its terms and conditions of use and its privacy policy. You consent that Château Siran collects and processes your personal data in order to be contacted later.
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13 av du comte JB Lynch,
33460 Labarde

Tel. +(33) 05 57 88 34 04

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NAVIGATION
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  /  Delivery and Returns

Order:

Minimum number of 6 bottles of 75cl

Possibility to pick up your order directly at the domain for free

Validity within the limit of available stocks and until 30 December 2020

 

Destination

The delivery of goods is handled by DSV MITJAVILE in France Metropolitan (*outside Corsica and areas considered remote or isolated such as high-altitude resorts and islands).

For any other destination, please contact CHÂTEAU SIRAN by e-mail at the following address: commercial@chateausiran.com or by telephone on 05 57 88 34 04.

 

Packaging

The bottles are delivered in reinforced cardboard boxes, made from recycled and recyclable materials and are reusable. They have undergone rigorous tests that guarantee the protection of the bottles during transport.

 

Delivery rates for metropolitan France*:

Package 6 bottles: 23,00 € TTC

Package 12 bottles: 30,00 € TTC

Package 18 bottles: 41,00 € TTC

Package 24 bottles: 49,00 € TTC

Fixed price 30 bottles: 53,00 € TTC

Free: from 36 bottles

*Additional fee of 30,00€ (all taxes included) for Corsica and areas considered as remote or isolated

 

Instruction for delivery

The customer is responsible for the validity of the information provided for the smooth running of the delivery.

The information of the mobile phone number is mandatory. In the event of a change of address, the Customer is requested to inform CHÂTEAU SIRAN in writing. If the order has already been dispatched, the forwarding costs will be charged to the Customer.

 

Method of delivery

The customer will be informed of his delivery the day before by SMS (mobile phone number mandatory when sending). In case of absence at the time of delivery, the delivery will be made to a parcel relay (maximum 6km from the address). The customer will then be informed of the location of the relay parcel by SMS. This service is included in the price. The Customer will have 8 days to pick up his package. Beyond 8 days, the parcel will be returned to CHÂTEAU SIRAN, at the expense of the Customer.

 

Mandatory checks on delivery

We will do our best to ensure a perfect delivery according to your instructions, however, if you notice any anomaly, please indicate it immediately on the carrier’s slip. Do not hesitate to take photos, then contact us on 05 57 88 34 04 to enable us to remedy it as soon as possible. Any claim made after the fact will not be taken into account.

 

Delay of delivery

Wines are shipped within fourteen (7) working days from the payment of the order. The delivery date can be given as an indication and cannot be guaranteed. The Customer will be informed in case of delay, beyond 30 days of delay, a cancellation of his order with reimbursement may be proposed.